Terms of Service

1. Acceptance of Terms

By creating an account or using Atlaski Ops ("the Service," "we," "us"), you agree to these Terms of Service. If you're agreeing on behalf of a company, you confirm you have the authority to bind that company to these terms.

2. What Atlaski Ops Is

Atlaski Ops is a business operations platform for trading, import/export, and distribution companies, covering commercial, operational, financial, and inventory management functions, including AI-assisted features such as document extraction and a business assistant.

3. Accounts

• You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You must provide accurate information when creating an account and keep it up to date.
• We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose a security risk to the Service or other users.

4. Subscription and Billing

• Atlaski Ops is offered as a paid subscription. Current pricing is shown on our pricing page.
• Additional users or branches beyond what's included in your plan are billed at the rates shown at the time of use.
• Payments are processed by Paddle.com Market Limited ("Paddle"), our payment processor and merchant of record, and are charged in US Dollars. Prices shown elsewhere in Qatari Riyal are for reference; the amount actually charged is the US Dollar equivalent processed by Paddle.
• See our Refund Policy for details on cancellations and refunds.
• We may change pricing with reasonable advance notice to existing customers.

5. Your Data

• You retain ownership of the business data you enter into Atlaski Ops (customers, quotations, invoices, and so on).
• We process this data to provide the Service to you, as described in our Privacy Policy.
• You're responsible for the accuracy of the data you enter and for ensuring you have the right to enter any third-party information (such as customer or supplier details) into the Service.

6. AI Features

• Atlaski Ops includes AI-assisted features (such as document extraction and a business assistant) that process data you provide to generate suggestions, extractions, or answers.
• AI-generated output may contain errors. You're responsible for reviewing AI-assisted extractions and suggestions before relying on them for business decisions.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to gain unauthorized access to other accounts or to the Service's underlying systems.
• Interfere with or disrupt the Service's operation.
• Use the Service to store or transmit data you don't have the right to use.

8. Availability and Support

We aim to keep the Service available and reliable but don't guarantee uninterrupted access. We'll make reasonable efforts to notify you of planned maintenance that may affect availability.

9. Limitation of Liability

To the extent permitted by applicable law, Atlaski Ops is provided "as is." We aren't liable for indirect, incidental, or consequential damages arising from your use of the Service.

10. Termination

You may cancel your subscription at any time. We may suspend or terminate access for violation of these terms. Upon termination, you may request a copy of your data before it's deleted; contact us at support@atlaski.com to arrange this.

11. Changes to These Terms

We may update these terms from time to time. We'll provide reasonable notice of material changes to active customers.

12. Contact

Questions about these terms: support@atlaski.com

13. Governing Law

These terms are governed by the laws of the State of Qatar.